Mail Operations Leader — Scale Digital & Physical Mail

Progress Residential; Scottsdale (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical, dental, and vision insurance

401(k) with company match

Generous PTO and paid holidays

Job summary

Progress Residential in Scottsdale, Arizona seeks a Manager Mail Operations to provide strategic leadership for centralized mail operations. You will ensure efficient mail processing, oversee a high-impact team, and govern vendor performance.

The ideal candidate brings over 5 years of mail operations experience and a strong background in team management and process improvement. The position offers competitive compensation and a comprehensive benefits package.

Qualifications

• 5+ years of experience in mail operations or related fields.
• 3+ years of experience in managing teams.
• Strong process design and mapping skills.

Responsibilities

• Own the end-to-end operating model for mail operations.
• Directly manage and develop team members.
• Lead cross-functional mail operations meetings.

Skills

Process design

People leadership

Vendor management

Operational reporting

Cross-functional coordination

Education

Bachelor's degree in business or related field

Tools

Salesforce

SharePoint

Excel

Job description

Progress Residential in Scottsdale, Arizona seeks a Manager Mail Operations to provide strategic leadership for centralized mail operations. You will ensure efficient mail processing, oversee a high-impact team, and govern vendor performance.

The ideal candidate brings over 5 years of mail operations experience and a strong background in team management and process improvement. The position offers competitive compensation and a comprehensive benefits package.