Mail Inserter & Meter Operator — QC‑Driven Day Shift

Benchmark Human Services company; Fort Wayne (IN); On-site; USD 20,664 - 27,552; Full time

Job summary

Benchmark Human Services, operating Tandem Solutions in Fort Wayne, seeks an attentive mail processing operator to run inserters and ensure smooth production in a unionized environment. You will follow established QC procedures, manage mail preparation, and coordinate with multiple departments to keep projects on schedule.

The role offers a Monday–Friday 9:30am–6pm schedule, a team-focused workplace, and the chance to contribute to essential mail services.

Qualifications

• High School Diploma or GED is preferred.
• Mechanical aptitude.
• Ability to understand and follow QC procedures.
• Good communication skills.
• Good math skills.
• Knowledge of First Class and Marketing Mail preparation standards.

Responsibilities

• Operates automated inserters.
• Assures that all Quality Control procedures are followed.
• Maintains minimum production standards of completed product.
• Coordinates with the different departments for the scheduling of all projects.
• Sort and prepare unmetered mail as necessary, report quality problems to the Production Manager.
• Operate postage machine and accounting terminal accurately.
• Record any spoilage or mistakes on the account tape for correction by billing.
• Perform quality checks on finished mail before release to MLOCR.
• Process mail efficiently to meet MLOCR cut-off time.
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Other duties as assigned.
• Comply with all standards to assure the health and safety of all individuals.

Skills

Mechanical aptitude

QC procedures

Math skills

Good communication

First Class/Marketing Mail standards

Education

High School Diploma or GED

Job description

Benchmark Human Services, operating Tandem Solutions in Fort Wayne, seeks an attentive mail processing operator to run inserters and ensure smooth production in a unionized environment. You will follow established QC procedures, manage mail preparation, and coordinate with multiple departments to keep projects on schedule.

The role offers a Monday–Friday 9:30am–6pm schedule, a team-focused workplace, and the chance to contribute to essential mail services.