Mail and Package Services Coordinator (Part-time)

Washington & Jefferson College; Washington (Washington County); On-site; USD 19,000 - 28,000; Part time

Job summary

Washington & Jefferson College is seeking a part-time Mail and Package Services Coordinator to support campus mail operations. You will receive, sort, and distribute mail and packages for students, faculty, and staff, while maintaining security, accuracy, and friendly service.

You will work closely with the Director of Digital Engagement & Campus Mail, contributing to efficient mail processing and timely communications.

Qualifications

• High school diploma or equivalent.
• Experience in mail services, shipping/receiving, retail, customer service, or office support preferred.
• Strong organizational skills and attention to detail.
• Ability to provide friendly, professional customer service.
• Basic computer skills and ability to learn package tracking systems.
• Ability to work independently while contributing to a team.
• Ability to manage multiple tasks and priorities in a busy environment.
• Dependable with a consistent work schedule.
• Ability to handle confidential or sensitive information appropriately.

Responsibilities

• Receive incoming mail and packages from USPS, UPS, FedEx, Amazon, and others.
• Sort and distribute mail and packages accurately and efficiently.
• Scan and enter packages into the College's package tracking system.
• Assist students, faculty, and staff with package pickup and mail questions.
• Verify recipients and follow procedures for release and pickup; assist with bulk mailings.
• Monitor uncollected packages and assist with notifications and returns.
• Maintain records of deliveries and mail activity.
• Communicate professionally with drivers and campus community.
• Follow College mail security, handling, confidentiality, and safety procedures.
• Assist with high-volume periods at semester start/end.
• Perform other related duties as assigned.

Skills

Organization

Customer service

Multi-tasking

Professionalism

Independence

Teamwork

Attention to detail

Confidential handling

Education

High school diploma or equivalent

Tools

Mail tracking system

Job description

Mail and Package Services Coordinator (Part-time)

Supervisor: Director of Digital Engagement & Campus Mail

FLSA Status: Part-Time Hourly

Position Summary

The Mail & Package Services Coordinator supports the daily operations of Campus Mail by receiving, sorting, processing, and distributing mail and packages for students, faculty, and staff. This position helps ensure mail and packages are handled accurately, efficiently, and securely while providing friendly, responsive service to members of the campus community.

The Mail & Package Services Coordinator works closely with the Director of Digital Engagement & Campus Mail and other College departments to maintain organized mail operations and provide a positive customer service experience.

Duties and Responsibilities

• Receive incoming mail and packages from USPS, UPS, FedEx, Amazon, and other delivery services.
• Sort and distribute incoming mail and packages accurately and efficiently.
• Scan and enter packages into the College's package tracking system.
• Assist students, faculty, and staff with package pickup and mail-related questions.
• Verify package recipients and follow established procedures for package release and pickup. Assist with bulk mailings and other departmental mailing projects as needed. Maintain organized mail, package, and storage areas.
• Monitor uncollected packages and assist with notifications, returns, and other follow-up procedures.
• Help maintain accurate records of incoming and outgoing packages and deliveries.
• Communicate professionally with delivery drivers, students, faculty, staff, and campus departments.
• Follow College procedures related to mail security, package handling, confidentiality, and safety.
• Assist with resolving missing, incorrectly addressed, or misdirected mail and packages.
• Provide additional support for Campus Mail operations during high-volume periods, including the beginning and end of semesters.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous experience in mail services, shipping and receiving, retail, customer service, office support, or a related environment preferred.
• Strong organizational skills and attention to detail.
• Ability to provide friendly, professional customer service.
• Basic computer skills and ability to learn package tracking and mail processing systems.
• Ability to work independently while also contributing to a team environment.
• Ability to manage multiple tasks and priorities in a busy work environment.
• Dependable and able to maintain a consistent work schedule.
• Ability to handle confidential or sensitive information appropriately

Physical Requirements

This position requires regular standing, walking, bending, reaching, and lifting associated with the handling and distribution of mail and packages. The employee must be able to safely lift and move packages weighing up to 50 pounds, with or without reasonable accommodation.

Schedule

This is a part-time position with regular hours between 9 a.m. and 1 p.m., Monday through Friday/Saturday, totaling approximately 24 hours per week. Hours may vary based on operational needs and the academic calendar.

Some flexibility may be required during periods of increased mail and package volume.

Disclaimer

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the position described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position.

Job Description Status

The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Washington & Jefferson College reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.

Getting to Know W&J

Washington & Jefferson College is the best of both worlds: a small-town college setting in historic Washington, Pa., with easy access to the bustling business and cultural districts of nearby Pittsburgh, Pa. just 30 miles to the north. Founded in 1781, W&J College is a private, residential liberal arts college that is focused on student success. Our dedicated, experienced professors are passionate about teaching and work closely with our students to ensure that they receive a quality, comprehensive education. For more than 200 years, our alumni have influenced change in business, politics, medicine, and the arts and sciences as CEOs, lawyers, doctors, researchers, writers, teachers, and in many other equally worthy professions.

Celebrating Community

Washington & Jefferson College welcomes people of all backgrounds and beliefs who wish to participate in a diverse educational community. The College strives to be a place where all students, faculty, administrators and employees are able to live, study and work in an atmosphere free from bias and harassment. The College encourages civil debate and lively exchange of ideas in the belief that such exchanges promote understanding that will grow beyond simple tolerance of difference to embracing and celebrating the richness of diversity. Our graduates acquire knowledge and learn skills that help them thrive in a culturally diverse world.

Equal Opportunity Employer

Washington & Jefferson College (W&J) complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, protected veteran status, gender identity, or national origin.