Public Safety Specialist

Washington & Jefferson College; Washington (Washington County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Paid time off

Job summary

Washington & Jefferson College seeks a Public Safety Specialist to join the Department of Campus & Public Safety in a hybrid role handling both communications/dispatch and field security tasks. You will serve as the primary contact for calls and radio traffic while patrolling campus to deter incidents and support officers.

Responsibilities include monitoring CCTV and alarms, coordinating emergency responses, unlocking buildings for events, and assisting with non-enforcement duties.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in criminal justice, communications, or related field preferred.
• Prior experience in campus safety, security, or emergency communications preferred.
• Strong interpersonal, communication, and multi-tasking skills.

Responsibilities

• Serve as the initial point of contact for telephone calls, radio transmissions, and in-person inquiries to the Department of Campus & Public Safety.
• Receive, assess, and prioritize emergency and non-emergency calls, dispatch personnel and coordinate response efforts accordingly.
• Monitor and operate campus security systems including CCTV, fire alarms, intrusion alarms, and access control platforms.
• Document all calls for service, incidents, and system activity accurately and thoroughly.
• Maintain clear, professional communication in high-pressure and emergency situations.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Calm under pressure

Education

Criminal justice related degree preferred

Tools

Dispatch software

Security monitoring systems

Microsoft Office

Job description

The Public Safety Specialist is a hybrid position that supports the overall mission of the Washington & Jefferson College Department of Campus & Public Safety by performing both communications (dispatch) and field security duties. This role serves as a primary point of contact for incoming calls and radio communications and conducts patrols to promote a safe campus environment. The Specialist monitors safety systems, coordinates emergency responses, and provides direct support to Campus Police Officers by assisting with non-law enforcement functions and duties.

Duties and Responsibilities

Communications/ Dispatch Responsibilities:

• Serve as the initial point of contact for telephone calls, radio transmissions, and in-person inquiries to the Department of Campus & Public Safety.
• Receive, assess, and prioritize emergency and non-emergency calls, dispatch personnel and coordinate response efforts accordingly.
• Monitor and operate campus security systems including CCTV, fire alarms, intrusion alarms, and access control platforms.
• Document all calls for service, incidents, and system activity accurately and thoroughly.
• Maintain clear, professional communication in high-pressure and emergency situations.

Field/ Patrol Responsibilities:

• Conduct routine foot and vehicle patrols of campus buildings, grounds, and parking areas.
• Provide a visible security presence to deter unauthorized activity and enhance campus safety.
• Unlock and lock buildings during scheduled hours, special events, and as needed.
• Respond to service calls and incidents, including alarm activations, safety escorts, and facility-related issues.
• Assist with safety and security operations during campus events, including athletic and social functions.
• Complete written reports and maintain records related to patrol activities and incidents.

Support to Campus Police Officers:

• Assist sworn Campus Police Officers with non-law enforcement tasks, such as traffic control, scene security, administrative support, and coordination during emergencies.
• Act as a liaison between the public and Campus Police Officers, relaying information and ensuring effective communication.
• Support general department operations to ensure efficient service delivery and continuity of public safety coverage.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in criminal justice, communications, or a related field preferred.
• Prior experience in campus safety, security, or emergency communications preferred.
• Strong interpersonal, communication, and multi-tasking skills.
• Ability to remain calm and professional in high-pressure or emergency situations.
• Familiarity with dispatch software, security monitoring systems, and Microsoft Office applications.
• Valid driver's license with a clean driving record required.
• Must be able to work rotating shifts, including nights, weekends, holidays, and special events.
• Must successfully pass a comprehensive criminal background investigation, a drug screening, and a medical evaluation as a condition of employment.

Supervisory Duties

This position does not have any supervisory duties.

Disclaimer

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the position described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position.

Job Description Status

The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Washington & Jefferson College reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.

Application Instructions

Apply for this job at https://washjeff.applicantpro.com/jobs/ . Please submit a cover letter and resume. It is recommended that all documents be in PDF format and uploaded at one time. Review of applications will begin immediately.

Employee Benefits

Washington & Jefferson College offers a comprehensive benefit package for benefit eligible employees; including health, vision, and dental coverage, group life insurance, AD&D and LTD coverage, retirement plan, generous leave time, and the tuition benefit programs. These benefits add significantly to the employee's total compensation package.

Getting to Know W&J

Washington & Jefferson College is the best of both worlds: a small-town college setting in historic Washington, Pa., with easy access to the bustling business and cultural districts of nearby Pittsburgh, Pa. just 30 miles to the north. Founded in 1781, W&J College is a private, residential liberal arts college that is focused on student success. Our dedicated, experienced professors are passionate about teaching and work closely with our students to ensure that they receive a quality, comprehensive education. For more than 200 years, our alumni have influenced change in business, politics, medicine, and the arts and sciences as CEOs, lawyers, doctors, researchers, writers, teachers, and in many other equally worthy professions.

Celebrating Community

Washington & Jefferson College welcomes people of all backgrounds and beliefs who wish to participate in a diverse educational community. The College strives to be a place where all students, faculty, administrators and employees are able to live, study and work in an atmosphere free from bias and harassment. The College encourages civil debate and lively exchange of ideas in the belief that such exchanges promote understanding that will grow beyond simple tolerance of difference to embracing and celebrating the richness of diversity. Our graduates acquire knowledge and learn skills that help them thrive in a culturally diverse world.

Equal Opportunity Employer

Washington & Jefferson College (W&J) complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, protected veteran status, gender identity, or national origin.