MacOS EUC & Jamf Pro Engineer

Regions Bank

Atlanta (GA)

On-site

USD 77,932 - 102,860

Full time

14 days+

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Benefits offered by this job

Paid Vacation/Sick Time

401(k) with company match

Medical, Dental, and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking an EUC Engineer to design, implement, and maintain desktop solutions spanning on‑prem and cloud environments, ensuring secure, scalable architectures and smooth user experiences. The role includes Jamf Pro for macOS, virtual desktops, network and security work, and close collaboration with cross‑functional teams to optimize performance and reliability.

Onsite in Birmingham, AL and Atlanta, GA with regular in‑office presence; relocation assistance is not provided.

Qualifications

Bachelor's degree in computer science, information technology, or a related field and four (4) years designing and implementing desktop solutions.
Or high school diploma/GED and eight (8) years designing and implementing desktop solutions.
Experience in network design, including connectivity options, firewalls, VPNs, and load balancers.

Responsibilities

Design end‑to‑end desktop solutions by analyzing business requirements, assessing existing infrastructure, and delivering scalable, secure, and high‑performance architectures.
Design and integrate application and desktop products, including virtual apps and desktops, to provide comprehensive solutions.
Configure and manage virtual machines, session hosts, virtual networks, and storage to create and maintain virtual desktop environments.
Ensure proper image management, user profile management, and application delivery mechanisms.
Design and configure network connectivity between on‑premises infrastructure and cloud services, including firewalls, VPNs, and load balancers.
Optimize desktop environments for performance, scalability, and user experience.
Monitor and tune resource allocation, load balancing, and network bandwidth to ensure optimal performance.
Implement security measures, including data encryption, access controls, and compliance requirements, to protect desktop environments.
Design and implement high availability and disaster recovery solutions to minimize downtime and data loss.
Create redundancy mechanisms, backup strategies, and failover mechanisms to ensure business continuity.
Assist with the set‑up of monitoring tools and processes to proactively monitor desktop infrastructure.
Identify and troubleshoot performance issues, system errors, and network connectivity problems.
Produce design documentation, implementation guides, and operational procedures.
Lead and coordinate cross‑functional teams to provide timely resolution of escalated issues.
Write, test, validate, and install packages for software upgrades/patches.
Provide support for incidents and problems escalated from tier 1 and 2 support teams, focusing on PC hardware, operating systems, and peripherals.