MacOS & Apple Devices Engineer — Onsite NYC

Royal Communications Consultants Inc; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Royal Communications Consultants Inc in New York, NY is seeking a MacOS X / Apple Desktop Support Engineer for on-site work in Midtown Manhattan. You will support Apple devices in an enterprise environment and help with onboarding and setup.

Responsibilities include troubleshooting OS X, creating docs, assisting with training, and interacting with senior stakeholders; 90% NYC work with occasional travel to Columbus, OH or Plano, TX. Travel expenses will be covered.

Qualifications

• 2+ years total progressive IT experience.
• 2+ years supporting Apple platforms in enterprise environments of 500+ macOS machines.
• Strong communication skills at all levels, from end users to IT peers.
• Understanding of authentication, networking, wireless, VPN, peripherals, etc.

Responsibilities

• Provide support for Apple devices and desktops.
• Create and maintain technical documentation as well as assist with training and related materials as needed.
• Troubleshooting OS X

Skills

MacOS devices

Customer service

Scripting

Documentation

Job description

Royal Communications Consultants Inc in New York, NY is seeking a MacOS X / Apple Desktop Support Engineer for on-site work in Midtown Manhattan. You will support Apple devices in an enterprise environment and help with onboarding and setup.

Responsibilities include troubleshooting OS X, creating docs, assisting with training, and interacting with senior stakeholders; 90% NYC work with occasional travel to Columbus, OH or Plano, TX. Travel expenses will be covered.