Mac Systems Administrator — Jamf, Automation & Security

Software Engineering Institute | Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

Retirement contributions

Flexible work arrangement

Job summary

Software Engineering Institute | Carnegie Mellon University in Pittsburgh is seeking a Mac Systems Administrator to manage macOS environments, focusing on Jamf, automation, and lifecycle management. You will join researchers, developers, and IT teams to secure and optimize our platform.

You will work independently and collaboratively, driving DevOps practices, IaC concepts, and scalable configurations while ensuring stable, secure macOS operations across the campus ecosystem.

Qualifications

• Experience administering macOS in an enterprise environment.
• Experience with Jamf Pro, Apple School Manager, or Microsoft Intune.
• Knowledge of macOS security practices, including endpoint protection, encryption, patch management, and vulnerability remediation.
• Experience integrating macOS systems in heterogeneous environments.
• Experience using scripting languages such as Bash, Python, or zsh to automate administrative tasks and improve efficiency.
• Strong troubleshooting and problem-solving skills, including diagnosing complex hardware, software, authentication, and connectivity issues.
• Ability to work independently and collaboratively with IT teams, developers, researchers, and other technical users.
• Strong communication and documentation skills, with the ability to explain technical issues to both technical and non-technical audiences.

Responsibilities

• Install, maintain, and configure macOS systems to ensure a reliable and secure platform.
• Integrate and support macOS systems within a heterogeneous enterprise environment while supporting developer-focused technologies and workflows.
• Provide tier 3 support for IT Services technologies, collaborating with systems administrators and engineers to resolve issues.
• Lead projects on new services and deployments.
• Diagnose and resolve complex end-user hardware and software issues.
• Train, document, and provide consulting for applications and services provided.

Skills

macOS administration

Bash

Python

Zsh

Troubleshooting

Documentation

Tools

Jamf Pro

Apple School Manager

Microsoft Intune

Git

Job description

Software Engineering Institute | Carnegie Mellon University in Pittsburgh is seeking a Mac Systems Administrator to manage macOS environments, focusing on Jamf, automation, and lifecycle management. You will join researchers, developers, and IT teams to secure and optimize our platform.

You will work independently and collaboratively, driving DevOps practices, IaC concepts, and scalable configurations while ensuring stable, secure macOS operations across the campus ecosystem.