MAC Moves & Space Coordinator

Cushman & Wakefield; San Jose (CA); On-site; USD 77,000 - 90,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Flexible spending accounts

Retirement savings plans

Life and disability insurance

Job summary

Cushman & Wakefield is seeking a MAC Coordinator in San Jose, CA to support day-to-day Moves, Adds and Changes across assigned sites. You will manage work orders, coordinate with MAC Managers, OCC planners, vendors, and clients to ensure efficient, safe moves within budget.

Responsibilities include maintaining a central database of floor plans, tracking budgets, coordinating with contractors, and ensuring adherence to safety protocols. Strong communication and budgeting skills are essential.

Qualifications

• Associates degree or equivalent combination of education, training and experience in project or technology coordination preferred.
• Two to four years’ experience in a corporate real estate environment.
• Proficient in MS Office Suite software applications and IFM Software Systems (e.g., Archibus, Corrigo, or similar).
• Basic understanding of budgeting and purchase order process

Responsibilities

• Provides operational and procedural support to ensure work orders are executed in accordance with established departmental, building, and clients means, methods, and procedures.
• Manage and complete all assigned work tickets from initiation through completed status.
• Provide superior customer service and customer support for day-to-day activities and questions as well as project support for large moves.
• Where there is no onsite FM or OP presence, develop and maintain excellent working relationships with key business and vendor partners, and Site Operation Managers.
• Supports the maintenance of a central database housing property floor plans, space configurations, furniture layouts, etc.
• Manages and coordinates MAC work orders for approved contractors and ensure safety protocols are followed.
• Track and manage quarterly MAC Vendor budgets, monitor PO activity created by MAC Managers to ensure budgets remain on target weekly.
• Manage and oversee offsite furniture storage and complete quarterly warehouse visits and inventory verification.
• Manage weekly small (<9) or large (>9) group moves.
• Implement move plan in accordance with the approved occupancy plan.
• Support MAC Manager with FM team, PDS team, and /or move vendor on installation and reconfiguration of furniture as it pertains to small and large group moves.
• Coordinate with MAC Manager/Project Manager to ensure work is delivered within timeframe and agreed-upon scope.
• Coordinate pre-move-walkthroughs to ensure spaces are ready to receive occupants.
• Keep track of all tasks, schedules for benchmarking
• Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules
• Support change management as it pertains changing workspace and work style
• Complete weekly safety walks
• Evaluate and provide improvement suggestions for move processes and vendors; identify ways to improve client relationships through the MAC process

Skills

Customer service

Interpersonal skills

Attention to detail

Ownership of requests

Education

Associates degree or equivalent in related field

Tools

MS Office Suite

Archibus

Corrigo

Job description

Cushman & Wakefield is seeking a MAC Coordinator in San Jose, CA to support day-to-day Moves, Adds and Changes across assigned sites. You will manage work orders, coordinate with MAC Managers, OCC planners, vendors, and clients to ensure efficient, safe moves within budget.

Responsibilities include maintaining a central database of floor plans, tracking budgets, coordinating with contractors, and ensuring adherence to safety protocols. Strong communication and budgeting skills are essential.