MA Commercial Auto Underwriting Specialist

Plymouth Rock Assurance; Boston (MA); On-site; USD 47,000 - 62,000; Full time

Benefits offered by this job

4 weeks PTO + 8 holidays + 2 floating

Onsite gym in Boston

Tuition reimbursement

Health insurance from Day 1

Wellness program and fitness reimburse

Auto and home insurance discounts

401(k) employer contributions

Paid family leave

Licensure assistance

Pre-Tax commuter benefits

Job summary

Plymouth Rock Assurance in Boston seeks an insurance professional experienced with Massachusetts commercial automobile products to deliver extraordinary service to policyholders and agents. The role involves reviewing applications, handling inquiries on billing and underwriting, and ensuring accuracy across multiple processes.

The ideal candidate has 2–3 years in MA auto insurance, knowledge of MA regulations, strong communication, and proficiency with Microsoft Office.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 2-3 years' experience in MA Auto Insurance preferably with knowledge of commercial automobile and auto dealer products. Massachusetts insurance rules and regulations.
• Knowledge of MA RMV procedures systems is preferred.
• Very detail-oriented and strong self-motivating individual with the ability to work independently in a team-environment.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Office products.

Responsibilities

• Provide extraordinary service to policyholders and producers on all aspects of the Massachusetts commercial auto product.
• Review incoming commercial auto and auto dealer applications and endorsements for accuracy.
• Answer inquiries regarding billing and underwriting using company applications.
• Research customer and agent inquiries and elevate issues to a manager as needed.
• Process new business applications and endorsements accurately and expeditiously with data entry.
• Manage time efficiently and handle multiple tasks in a fast-paced environment.
• Maintain productivity and accuracy standards.
• Complete assigned project work promptly.
• Maintain a positive demeanor and work well in a team.
• Assist teammates as needed.

Skills

Customer service

Insurance knowledge

Detail-oriented

Communication

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

MA RMV procedures systems

Job description

Plymouth Rock Assurance in Boston seeks an insurance professional experienced with Massachusetts commercial automobile products to deliver extraordinary service to policyholders and agents. The role involves reviewing applications, handling inquiries on billing and underwriting, and ensuring accuracy across multiple processes.

The ideal candidate has 2–3 years in MA auto insurance, knowledge of MA regulations, strong communication, and proficiency with Microsoft Office.