Commercial Underwriting Services Representative

Plymouth Rock Assurance Corporation; Boston (MA); On-site; USD 47,000 - 62,000; Full time

Benefits offered by this job

4 weeks accrued paid time off + 8 paid

Free onsite gym at our Boston Location

Tuition Reimbursement

Health insurance options start Day 1

401(k) Employer Contribution

Professional development resources

Job summary

Plymouth Rock Assurance Corporation in Boston seeks a Commercial Underwriting Services Representative who understands Massachusetts commercial auto coverages and regulations. You will serve Pilgrim's agents and policyholders, review applications, endorsements, and inquiries, and help with billing and underwriting while maintaining accuracy and pace.

A detail-oriented team player with strong communication and MS Office skills will excel.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2-3 years MA auto insurance experience preferred.
• Knowledge of MA RMV procedures is a plus.

Responsibilities

• Provide exemplary service to policyholders and producers for MA commercial auto.
• Review MA commercial auto and dealer applications and endorsements for accuracy.
• Answer inquiries regarding billing and underwriting using company systems.
• Research inquiries and escalate issues to a manager when needed.
• Process new business applications and endorsements with accuracy and speed.
• Manage time efficiently in a fast-paced environment.
• Maintain productivity and accuracy standards; complete assigned projects.
• Support team and assist others as needed.

Skills

Verbal and written communication

Detail oriented

Team collaboration

Education

Bachelor's Degree or equivalent work experience

2-3 years' MA Auto Insurance experience

Tools

Microsoft Office

Job description

Commercial Underwriting Services Representative

#26-1720

Job Description

The ideal candidate is an insurance professional familiar with Massachusetts commercial automobile insurance coverages, rules and regulations. They should be eager to learn and highly motivated to provide extraordinary services to Pilgrim's agents and policyholders.

Essential Functions & Responsibilities:

• Primarily responsible for providing extraordinary service to our policy holders and producers while assisting them on all aspects of the Massachusetts commercial auto product
• Review all incoming commercial auto and auto dealer insurance applications and policy endorsements for accuracy
• Utilize the company's various applications and procedural knowledge to effectively answer inquiries regarding billing and underwriting
• Research customer and agent inquiries and elevate issues to a manager as needed
• Strong data entry skills are required to process new business applications and policy endorsements accurately and expeditiously in accordance with established procedures
• The ability to manage time efficiently and handle multiple tasks in a fast-paced work environment
• Achieving and maintaining company productivity and accuracy standards
• Complete assigned project work in a timely fashion
• Maintain a positive demeanor and work well in a team environment
• Assist others on the team when asked to do so

Qualifications & Education:

• Bachelor's Degree or equivalent work experience
• 2-3 years' experience in MA Auto Insurance preferably with knowledge of commercial automobile and auto dealer products. Massachusetts insurance rules and regulations
• Knowledge of MA RMV procedures systems is preferred
• Very detail-oriented and strong self-motivating individual with the ability to work independently in a team-environment
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Office products

Perks and Benefits:

• 4 weeks accrued paid time off + 8 paid national holidays per year & 2 floating holidays
• Free onsite gym at our Boston Location
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Convenient location directly across from South Station and Pre-Tax Commuter Benefits

Salary Range:

The pay range for this position is $46,500 to $61,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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Location(s)

695 Atlantic Avenue, Boston , Massachusetts 02111 , United States

Plymouth Rock is committed to a policy ofnon-discrimination and equal opportunity for all qualified applicants andemployees without regard to race, color, religion, gender, sexual orientation,age, national origin, ancestry or disability.

EEO is the Law