LVL6 Bar and Lounge Supervisor

Delaware North at TD Garden; Boston (MA); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at TD Garden in Boston, MA, is seeking a part-time Supervisor for the LVL6 Bar and Lounge team. You will ensure policy compliance, maintain safety and cleanliness, and support training, staffing, and daily operations to deliver exceptional guest experiences.

The role requires 1 year of related experience, basic math and computer skills, and a high school diploma or GED. Competitive benefits, weekly pay, and flexible schedules accompany this position.

Qualifications

• 1 year of related experience is required.
• Basic math skills.
• Basic computer skills, including word processing, spreadsheets, and e-mail required.
• High school diploma or GED preferred.

Responsibilities

• Ensure compliance with all departmental and organizational policies and procedures.
• Maintain a safe and clean environment for guests and team members.
• Assist managers in training and development of the team and conducting team member 1-on-1 sessions.
• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
• Supervise hourly team members in the daily performance of their duties.
• Ensure the venue is adequately stocked with all products and supplies needed for service.

Skills

Customer service

Basic math

Basic computer skills

Active listening

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Email

Job description

The opportunity

Delaware North Sportservice is searching for a part-time Supervisor to join our LVL6 Bar and Lounge team at TD Garden in Boston, Massachusetts. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.

Pay

$20.00 – $22.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Ensure compliance with all departmental and organizational policies and procedures
• Maintain a safe and clean environment for guests and team members
• Assist managers in training and development of the team and conducting team member 1-on-1 sessions
• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs
• Supervise hourly team members in the daily performance of their duties
• Ensure the venue is adequately stocked with all products and supplies needed for service

More about you

• 1 year of related experience is required
• Basic math skills
• Basic computer skills, including word processing, spreadsheets, and e-mail required
• Demonstrate skill in dealing with guest complaints, using active listening skills to maintain the guest’s goodwill
• High school diploma or GED preferred

Physical requirements

• Ability to lift or carry 50 pounds
• Ability to stand or walk 100% of the time

Source: Hospitality Online