Luxury Yacht Trade Sales Associate

The Ritz-Carlton Yacht Collection; Fort Lauderdale (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Ritz-Carlton Yacht Collection in Fort Lauderdale is seeking a Partner Assistance Associate (Trade Sales) to promote yacht vacations to travel agencies across the US, Canada, and Latin America. You will manage agency relationships, explain rates and promotions, and assist callers with bookings for yacht, suites, hotel, land, and shore excursions.

Ideal candidates have 2+ years of customer service and sales, a luxury service mindset, and strong written and verbal communication skills.

Qualifications

• Minimum 2 years of Customer Service and Sales experience required, ideally from a luxury cruise background.
• Must commit to delivering a high level of customer service.
• Maintain positive, pleasant behavior while engaging customers & colleagues.
• Possess excellent written & verbal communication skills; able to convey information clearly.

Responsibilities

• Promotes sales to travel partners by initiating calls, acting on leads, and presenting The Ritz-Carlton Yacht Collection products.
• Builds and maintains effective relationships with new and existing Travel Partners.
• Acquires in-depth knowledge to articulate cruise product features, benefits, and pricing, and recommend promotions and itineraries.
• Attends and participates in daily team meetings and training to enhance knowledge of processes, products, and destinations.
• Maintains courteous and professional telephone etiquette at all times.

Skills

Customer Service

Sales Experience

Luxury Cruise

Communication Skills

Reservation System

Education

2-year college degree or 3 years experience equivalent

Job description

The Ritz-Carlton Yacht Collection in Fort Lauderdale is seeking a Partner Assistance Associate (Trade Sales) to promote yacht vacations to travel agencies across the US, Canada, and Latin America. You will manage agency relationships, explain rates and promotions, and assist callers with bookings for yacht, suites, hotel, land, and shore excursions.

Ideal candidates have 2+ years of customer service and sales, a luxury service mindset, and strong written and verbal communication skills.