Luxury Watch Sales Specialist

TAG Heuer; Los Angeles (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Bonus or commission structure

Paid time off

401k

Job summary

TAG Heuer seeks a Client Advisor in Los Angeles to drive boutique sales and deliver exceptional client experiences. You will work on personal KPIs, support teammates, and ensure seamless omnichannel service for every touchpoint.

You will embody the brand, build client relationships, and use tools like CEGID and Salesforce to manage data, events, and product storytelling while maintaining premium store standards.

Qualifications

• Knowledge of luxury retail environment with 2+ years experience.
• Fluency in English and Spanish; additional language a plus.
• Strong selling skills including discovery, presentation, upselling and closing.
• Experience with clienteling and KPI tracking.
• Familiarity with in-store tech and digital tools.

Responsibilities

• Increase boutique sales and achieve objectives by working on personal KPIs.
• Support colleagues and the boutique team.
• Focus on omnichannel client experiences across touchpoints.
• Propose ideas for merchandising, events, and product mix.
• Contribute to daily floor operations and visual merchandising.
• Leverage CEGID and Salesforce; perform VM tasks.
• Coordinate aftersales until watch return.
• Maintain grooming, presentation and brand standards.
• Foster an inclusive, positive store environment.

Skills

Luxury retail

Watch knowledge

Fluent English

Fluent Spanish

Sales techniques

Clienteling

CRM tools

Brand DNA

POS tools

Retail procedures

Tools

CEGID

Salesforce

Job description

TAG Heuer seeks a Client Advisor in Los Angeles to drive boutique sales and deliver exceptional client experiences. You will work on personal KPIs, support teammates, and ensure seamless omnichannel service for every touchpoint.

You will embody the brand, build client relationships, and use tools like CEGID and Salesforce to manage data, events, and product storytelling while maintaining premium store standards.