Luxury Watch Client Advisor — Omnichannel Sales Pro

TAG Heuer; Orlando (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Bonus or commission

Paid time off

Retail holiday pay

401k

Employee assistance programs

Job summary

TAG Heuer is seeking a Client Advisor in Orlando to drive boutique sales by leveraging clienteling, events and product knowledge. You will engage clients on the floor and across touchpoints, delivering memorable service while building lasting relationships.

Fluent English and Spanish are preferred; experience in luxury retail is a plus. This full-time role offers an hourly base with commission and quarterly bonus, and benefits with a focus on team collaboration and brand representation.

Qualifications

• Knowledge of luxury retail environment (minimum 2 year-experience).
• Knowledge / passion for watches, new trends in lifestyle, new technologies and sports.
• Fluent in English + Spanish, a third language is a plus.
• Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc.

Responsibilities

• Plays a central role on the sales floor, increasing boutique sales and achieving the objectives, by working on his/her own KPIs, always delivering memorable experiences & services in store.
• Supports colleagues & other team members in the boutique
• Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients’ touchpoints)
• Proposes new ideas to develop sales (merchandising, events, product mix…)

Skills

Client discovery

Storytelling

Upselling

Objections handling

Sales closing

Team collaboration

Brand ambassador

Tools

CEGID

Salesforce

Job description

TAG Heuer is seeking a Client Advisor in Orlando to drive boutique sales by leveraging clienteling, events and product knowledge. You will engage clients on the floor and across touchpoints, delivering memorable service while building lasting relationships.

Fluent English and Spanish are preferred; experience in luxury retail is a plus. This full-time role offers an hourly base with commission and quarterly bonus, and benefits with a focus on team collaboration and brand representation.