Luxury Watch Sales Manager & Brand Ambassador

London Jewelers; New Jersey; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

401(k) with employer matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

London Jewelers is seeking a Luxury Watch Manager for the Panerai Boutique at Short Hills Mall, New Jersey. You will lead luxury timepiece sales and deliver the highest level of customer service, guiding clients through the buying journey with expertise and hospitality.

The ideal candidate has prior luxury store or department management experience, mentors staff, and excels at communicating brand stories. This full-time role offers competitive pay and extensive benefits.

Qualifications

• Previous luxury store or department management experience.
• Proficient in solving customer service issues quickly and addressing special requests.
• Strong communication and presentation skills.

Responsibilities

• Demonstrate passion and extensive knowledge of luxury timepieces and high-end watch brands.
• Provide the highest level of customer service, guiding the client through the buying process.
• Lead hospitality initiatives to foster a warm, welcoming shopping experience
• Mentor employees and provide training when appropriate
• Drive sales through storytelling of brand history and product knowledge
• Build client relationships via CRM for ongoing engagement
• Plan and organize special store events
• Ensure watches presentation matches luxury image
• Collaborate with team and management professionally.

Skills

Luxury management

Customer service

Leadership

CRM

Job description

London Jewelers is seeking a Luxury Watch Manager for the Panerai Boutique at Short Hills Mall, New Jersey. You will lead luxury timepiece sales and deliver the highest level of customer service, guiding clients through the buying journey with expertise and hospitality.

The ideal candidate has prior luxury store or department management experience, mentors staff, and excels at communicating brand stories. This full-time role offers competitive pay and extensive benefits.