Luxury Jewelry & Swiss Watch Advisor | Elite Clienteling

Roman Jewelers; Bridgewater Township (NJ); On-site; USD 48,000 - 78,000; Full time

Benefits offered by this job

Competitive base salary

Bonus program

Professional environment

Training & development

Job summary

Roman Jewelers in Bridgewater, NJ seeks a poised Luxury Jewelry Sales Consultant and Swiss Watches Specialist to guide discerning clients through significant purchases and build lasting relationships.

You will master clienteling, nurture a personal book of business, and deliver a warm, elevated in-store experience that reflects our brand. Experience in luxury retail and knowledge of diamonds, gemstones, and Swiss watches are highly valued.

Qualifications

• Minimum 2–3 years in high-end luxury retail or related luxury field.
• Proven ability to manage a client portfolio to drive repeat business.
• Impeccable verbal and written communication with affluent clientele.
• High emotional intelligence and empathy for high-ticket purchases.
• Polished professional presence reflecting brand standards.
• GIA coursework or Graduate Gemologist is highly desirable.

Responsibilities

• Master the art of clienteling by building a personal book of business and proactive follow-up.
• Establish trust by listening to clients' stories and needs with a personal touch.
• Deliver a warm, high-touch hospitality experience from entry to purchase.
• Provide expertise in diamonds, gemstones, design processes, and luxury timepieces.
• Collaborate with master artisans on custom designs to realize client visions.
• Maintain store excellence with luxury presentation and merchandising standards.

Skills

Luxury experience

Clienteling

Communication

Emotional intelligence

Professional presence

Gemological basics

Job description

Roman Jewelers in Bridgewater, NJ seeks a poised Luxury Jewelry Sales Consultant and Swiss Watches Specialist to guide discerning clients through significant purchases and build lasting relationships.

You will master clienteling, nurture a personal book of business, and deliver a warm, elevated in-store experience that reflects our brand. Experience in luxury retail and knowledge of diamonds, gemstones, and Swiss watches are highly valued.