Luxury Watch/Fine Jewelry Retail Private Client Advisor - FT

Avi & Co.; Aspen (CO); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance (Oxford/UHC)

Vision Insurance (VSP)

Dental Insurance (Guardian)

Paid time off

Flexible Spending Account

Commuter Benefits

EAP

Job summary

Avi & Co. in Aspen is seeking a high-earning luxury sales closer to join our team. You will deliver concierge service, build client relationships, and close sales for premier brands and our own line.

The role rewards top performance with uncapped commissions, on-target earnings, and a supportive leadership team in a fast-paced environment that values meticulous attention to detail and exceptional communication.

Qualifications

• Experience selling luxury watches or fine jewelry is required.
• Ability to manage multiple client conversations and close sales.
• Exceptional written and spoken communication skills in a high-end setting.

Responsibilities

• Deliver luxury-oriented customer service and courtesy.
• Provide product information and recommend selections to clients.
• Answer emails daily, promptly and accurately.
• Develop and maintain product knowledge for evolving lines and brands.
• Serve as primary contact for client inquiries about products and policies.
• Close sales and present offers to Sales Manager.

Skills

Luxury watches

Fine jewelry

Client books

Negotiation

Customer service

Multi-tasking

Tech savvy

Written comms

Bilingual

Tools

Microsoft Office

Job description

Compensation

• Base salary: $80,000 - $90,000 annually, plus uncapped commission.
• On-Target Earnings (base + commission): $100,000 - $150,000+, with uncapped upside.

Who We Are

At Avi & Co., we set the benchmark for excellence in the luxury watch and jewelry industry. Known for delivering exceptional timepieces from the world’s most luxurious brands, such as Richard Mille, Audemars Piguet, Patek Philippe, and Rolex, as well as our own line of watches and fine jewelry, we pride ourselves on our industry leadership and commitment to excellence.

This role is best suited for a self-motivated sales closer with a desire for high earnings!

Primary Responsibilities:

(Included but not limited to)

• Deliver luxury-oriented customer service.
• Be enthusiastic and demonstrate a passion for watches.
• Provide information about the products and services to our prospective clients.
• Answer client questions and suggestively sell products via product recommendations.
• Answer emails daily, promptly, accurately, and courteously.
• Develop and maintain a knowledge base of the evolving products and services.
• Serve as primary contact for customer inquiries about brands' websites, products, and brands' policies.
• Listen well, ask thoughtful questions, seek to understand your client’s needs, and engage in digital Q&A and conversations.
• Handle client issues with outstanding diplomatic skills.
• Present all offers to the Sales Manager.

Qualifications

• Luxury Watch and/or Fine Jewelry experience with an existing client book is a requirement.
• Ideal candidates are shrewd negotiators and do not mind working odd hours.
• Stay on top of product knowledge.
• Technologically savvy - able to navigate a computer with multiple windows and screens.
• Highly organized and able to quickly shift between priority tasks.
• Strong attention to detail, extraordinary skills in customer service (High Touch), and proven ability to handle sensitive situations deftly.
• Ability to adapt and quickly change the course of action.
• Excellent written communication skills, as well as impeccable grammar and punctuation.
• Open to receiving feedback, coaching, and constructive criticism.
• Ability to work in a fast-paced, intense environment, while remaining positive.
• Basic computer skills, along with working knowledge of Microsoft Office programs.
• Bi-lingual is a plus.

Benefits

• Oxford/UHC Medical Insurance.
• VSP Vision & Guardian Dental Insurance.
• Time Away - (Paid time off, Paid sick days, Paid holidays).
• Flexible Spending Account.
• Commuter Benefits.
• ADP Employee Assistance Program.
• ADP Discount Programs (auto/home insurance, cell phones, travel, etc.).

Shift

• 8-hour shift.

Hours Of Operation

• Sunday- Friday 10:30 AM- 7:00PM.