Luxury Watch Boutique Client Advisor

Tourneau|Bucherer; Costa Mesa (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Tourneau|Bucherer is seeking a Client Advisor to deliver an exceptional client experience in our brand boutique in Costa Mesa. You will engage discerning clients, understand their needs, and guide them through the product range with confidence and courtesy.

In this role you will build lasting relationships using our CRM tools, greet customers on entry, educate about heritage and product attributes, and strive to meet or exceed monthly sales targets while maintaining a polished brand image.

Qualifications

• Experience in luxury retail and clienteling.
• Ability to meet and exceed sales targets.
• Flexible schedule and professional appearance.

Responsibilities

• Ensure an outstanding client experience.
• Greet clients, assess needs, and provide product education.
• Process sales and handle payments and warranties where applicable.
• Follow-up with clients to build long-term relationships using CRM.
• Maintain brand standards in visual presentation and store appearance.
• Adhere to store security and dress code policies.

Skills

Sales Skills

Clienteling

Interpersonal communication

Professionalism

CRM usage

Tools

CRM software

Job description

Tourneau|Bucherer is seeking a Client Advisor to deliver an exceptional client experience in our brand boutique in Costa Mesa. You will engage discerning clients, understand their needs, and guide them through the product range with confidence and courtesy.

In this role you will build lasting relationships using our CRM tools, greet customers on entry, educate about heritage and product attributes, and strive to meet or exceed monthly sales targets while maintaining a polished brand image.