Luxury Boutique Client Concierge

Tourneau|Bucherer; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Tourneau|Bucherer in New York City seeks a Client Advisor to deliver an outstanding client experience in our brand boutique. You will greet clients, understand needs, educate on products, and build long-term relationships using CRM tools.

The role requires enthusiasm for the brand, luxury product knowledge, and the ability to close sales with professionalism. A flexible schedule and strong appearance are essential.

Qualifications

• A passion for building clientele and selling.
• Exemplary integrity and professionalism at all times.
• Flexible schedule throughout the week.
• Polished, professional appearance with a positive attitude.

Responsibilities

• Create a positive, inviting and elevated environment for the discerning client.
• Greet clients, listen to needs and ask discovery questions.
• Educate clients on brand heritage, products, and availability.
• Close and process sales, including payments and warranty information.
• Build long-term client relationships via the CRM system and follow-up.

Skills

Customer service

Sales

Relationship building

Brand knowledge

CRM usage

Tools

CRM software

Job description

Tourneau|Bucherer in New York City seeks a Client Advisor to deliver an outstanding client experience in our brand boutique. You will greet clients, understand needs, educate on products, and build long-term relationships using CRM tools.

The role requires enthusiasm for the brand, luxury product knowledge, and the ability to close sales with professionalism. A flexible schedule and strong appearance are essential.