Luxury Villa Services Concierge

MGM Resorts; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free meals in Bellagio employee dining

Free parking on and off-shift at MGM

Health & Income Protection benefits

Professional and personal development

Wellness incentive programs

Discounts on hotel, F&B, retail &娱乐

Job summary

MGM Resorts International is hiring a Villa Services Coordinator for Bellagio in Las Vegas. You will anticipate guest needs, deliver personalized service, and help create a seamless, memorable stay with sophistication and attention to detail.

Starting rate is $21.50 per hour. This role supports villa guests, coordinating butler services, in-room dining, and personal arrangements, with shifts including weekends and holidays.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Two years of prior relevant experience, preferably in Hotel Operations or Guest Services.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
• Must be able to work various shifts, including weekends and all holidays.

Responsibilities

• Assist Butlers in delivering timely and complete services to Villa guests
• Handle guest food and beverage orders with the appropriate restaurant and/or In-Room Dining
• Assist with arranging personal services and expedite transportation, restaurant, and spa reservations as well as other personal services
• Inspect table setups to ensure cleanliness, accuracy, and compliance with guest orders and departmental standards
• Maintain the Butler's pantry, kitchen, storage areas, and other assigned areas in a clean, organized, and serviceable condition
• Maintain knowledge of liquor brands, beers, non-alcoholic beverages, wines, champagne, guest room layouts, and room locations/names

Education

High School Diploma or GED

Job description

MGM Resorts International is hiring a Villa Services Coordinator for Bellagio in Las Vegas. You will anticipate guest needs, deliver personalized service, and help create a seamless, memorable stay with sophistication and attention to detail.

Starting rate is $21.50 per hour. This role supports villa guests, coordinating butler services, in-room dining, and personal arrangements, with shifts including weekends and holidays.