Villa Services Coordinator - Bellagio

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Free meals in Bellagio employee dining

Free parking on and off-shift

Health & Income Protection benefits (e

Professional development opportunities

Wellness incentive programs

Access to employee discounts

Job summary

MGM Resorts International in Las Vegas is seeking a Villa Services Coordinator to help create a seamless, personalized guest experience in Bellagio. You will anticipate guest needs, coordinate in-room services, and ensure every detail reflects our luxury standards.

The role requires hospitality experience, the ability to work varied shifts including weekends and holidays, and a focus on exceptional service.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Two years of prior relevant experience, preferably in Hotel Operations or Guest Services.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
• Must be able to work various shifts, including weekends and all holidays.

Responsibilities

• Assist Butlers in delivering timely and complete services to Villa guests
• Handle guest food and beverage orders with the appropriate restaurant and/or In-Room Dining
• Assist with arranging personal services and expedite transportation, restaurant, and spa reservations as well as other personal services
• Inspect table setups to ensure cleanliness, accuracy, and compliance with guest orders and departmental standards
• Maintain the Butler's pantry, kitchen, storage areas, and other assigned areas in a clean, organized, and serviceable condition
• Maintain knowledge of liquor brands, beers, non-alcoholic beverages, wines, champagne, guest room layouts, and room locations/numbers/names

Skills

Customer service

Interpersonal skills

Flexibility

Shift flexibility

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

THE SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

Step into a world of exceptional service and personalized luxury as a Villa Services Coordinator. You’ll play an essential role in creating a seamless, memorable stay by anticipating guest needs, building genuine connections, and delivering service with sophistication and attention to detail.

For those who take pride in creating extraordinary experiences and making every moment feel effortless, this is an opportunity to be part of the elevated hospitality experience at Bellagio.

THE STARTING RATE:

$21.50 / Per Hour

THE DAY-TO-DAY

• Assist Butlers in delivering timely and complete services to Villa guests
• Handle guest food and beverage orders with the appropriate restaurant and/or In-Room Dining
• Assist with arranging personal services and expedite transportation, restaurant, and spa reservations as well as other personal services
• Inspect table setups to ensure cleanliness, accuracy, and compliance with guest orders and departmental standards
• Maintain the Butler's pantry, kitchen, storage areas, and other assigned areas in a clean, organized, and serviceable condition
• Maintain knowledge of liquor brands, beers, non-alcoholic beverages, wines, champagne, guest room layouts, and room locations/numbers/names

THE IDEAL CANDIDATE

• Must be 21 years of age or older
• High School Diploma or GED
• Two (2) years of prior relevant experience, preferably in Hotel Operations or Guest Services
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS

• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts