Luxury Timepiece Sales Ambassador

Richemont; Chicago (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

401(k) with employer match

Paid time off

Job summary

Richemont is seeking an Ambassador to drive luxury client experiences and exceed boutique sales targets. You will embody A. Lange & Söhne heritage, nurture high-end clients, and participate in daily boutique operations, events, and networking to grow brand exposure.

Ideal candidates have 5+ years in timepiece-related roles, a can-do attitude, and proficiency with MS Office and CRM systems. Availability to adapt to boutique schedules is required.

Qualifications

• Bachelor’s degree required.
• 5+ years in timepiece-related field.
• Strong CRM and data analysis skills.
• Luxury client experience mindset.
• Flexible to boutique schedule.
• Proficiency with MS Office, Excel.

Responsibilities

• Achieve and exceed boutique sales targets.
• Represent brand per sales policies and operations.
• Nurture high-end client base and manage events.
• Lead sale ceremonies and handle objections.
• Network to drive traffic and brand exposure.
• Maintain CRM and build lasting client relationships.
• Communicate professionally via phone, email, and SMS.
• Maintain an efficient business schedule.

Skills

Luxury client experience

MS Office/Excel

Strong communication

Timepiece knowledge

Availability/flexibility

Education

Bachelor’s Degree

Tools

CRM system

Job description

Richemont is seeking an Ambassador to drive luxury client experiences and exceed boutique sales targets. You will embody A. Lange & Söhne heritage, nurture high-end clients, and participate in daily boutique operations, events, and networking to grow brand exposure.

Ideal candidates have 5+ years in timepiece-related roles, a can-do attitude, and proficiency with MS Office and CRM systems. Availability to adapt to boutique schedules is required.