Luxury Boutique Sales & Operations Lead

A. Lange & Söhne; Miami (FL); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off

Job summary

A. Lange & Söhne seeks a brand ambassador and boutique operations lead to reflect the luxury brand image to clients in our Miami boutiques. You will drive sales targets, manage team performance, and ensure compliance with Richemont standards while delivering exceptional client experiences.

You will support store operations, training, and CRM-related activities, including weekly and monthly reporting, to optimize conversions and client retention across our US boutiques.

Qualifications

• Experience in luxury retail management and boutique operations.
• Bachelor’s Degree required.
• Proficiency with MS Office; SAP preferred.
• Willingness to travel locally and internationally for events and boutique visits.
• Able to lift up to 40 lbs.

Responsibilities

• Meet personal budgets and drive brand retail strategy.
• Lead sales team to achieve boutique targets with client experiences.
• Support Boutique Manager in monthly meetings and HQ guidelines.
• Monitor stock, audits, and quarterly/yearly reporting.
• Train and integrate new staff, ensure dress code and standards.

Skills

Luxury retail management

Team leadership

MS Office

SAP

Communication

Education

Bachelor’s Degree

Tools

Excel

SAP

Job description

A. Lange & Söhne seeks a brand ambassador and boutique operations lead to reflect the luxury brand image to clients in our Miami boutiques. You will drive sales targets, manage team performance, and ensure compliance with Richemont standards while delivering exceptional client experiences.

You will support store operations, training, and CRM-related activities, including weekly and monthly reporting, to optimize conversions and client retention across our US boutiques.