Luxury Timepiece Advisor - Craft Elite Client Experiences

Kodak Group; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Kodak Group seeks a Sales Advisor to join our luxury boutiques at SouthPark in Charlotte, NC, representing Jaeger-LeCoultre, IWC Schaffhausen, and Panerai. The role focuses on creating memorable luxury experiences for discerning clients and cultivating long-term relationships.

You will tell the stories of exceptional timepieces, stay current on brand launches, and contribute to events, merchandising, and client outreach to grow a premium client portfolio.

Qualifications

• 2+ years of experience in luxury retail, fine jewelry, watches, fashion, hospitality, or high-end sales.
• Proven ability to build relationships and cultivate repeat business.
• Strong communication and interpersonal skills.
• Genuine passion for luxury timepieces, craftsmanship, and exceptional client service.

Responsibilities

• Deliver an elevated client experience reflecting brand standards across Jaeger-LeCoultre, IWC Schaffhausen, Panerai, and Kodak Group.
• Build lasting relationships with new and existing clients through service and outreach.
• Consistently achieve and exceed sales goals.
• Develop a strong client portfolio via networking, events, and CRM.
• Present timepieces through storytelling emphasizing heritage and craft.

Skills

Luxury retail

Client relationships

Sales storytelling

CRM

Communication

Team collaboration

Tools

CRM (Salesforce)

POS systems

Job description

The Kodak Group seeks a Sales Advisor to join our luxury boutiques at SouthPark in Charlotte, NC, representing Jaeger-LeCoultre, IWC Schaffhausen, and Panerai. The role focuses on creating memorable luxury experiences for discerning clients and cultivating long-term relationships.

You will tell the stories of exceptional timepieces, stay current on brand launches, and contribute to events, merchandising, and client outreach to grow a premium client portfolio.