Sales Advisor

Kodak Group; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Kodak Group seeks a Sales Advisor to join our luxury boutiques at SouthPark in Charlotte, NC, representing Jaeger-LeCoultre, IWC Schaffhausen, and Panerai. The role focuses on creating memorable luxury experiences for discerning clients and cultivating long-term relationships.

You will tell the stories of exceptional timepieces, stay current on brand launches, and contribute to events, merchandising, and client outreach to grow a premium client portfolio.

Qualifications

• 2+ years of experience in luxury retail, fine jewelry, watches, fashion, hospitality, or high-end sales.
• Proven ability to build relationships and cultivate repeat business.
• Strong communication and interpersonal skills.
• Genuine passion for luxury timepieces, craftsmanship, and exceptional client service.

Responsibilities

• Deliver an elevated client experience reflecting brand standards across Jaeger-LeCoultre, IWC Schaffhausen, Panerai, and Kodak Group.
• Build lasting relationships with new and existing clients through service and outreach.
• Consistently achieve and exceed sales goals.
• Develop a strong client portfolio via networking, events, and CRM.
• Present timepieces through storytelling emphasizing heritage and craft.

Skills

Luxury retail

Client relationships

Sales storytelling

CRM

Communication

Team collaboration

Tools

CRM (Salesforce)

POS systems

Job description

The Kodak Group is seeking a passionate and driven Sales Advisor to join our Jaeger-LeCoultre, IWC Schaffhausen, and Panerai boutiques at SouthPark in Charlotte, North Carolina.

This is an exciting opportunity to represent three of the world's most prestigious Swiss watchmaking brands while delivering exceptional experiences to a discerning clientele.

The ideal candidate is a relationship-builder who thrives in a luxury environment, enjoys connecting with people, and understands that luxury retail is about creating memorable experiences—not simply completing transactions. A passion for fine timepieces, craftsmanship, hospitality, and storytelling is essential.

Key Responsibilities

• Deliver an elevated and personalized client experience that reflects the standards of Jaeger-LeCoultre, IWC Schaffhausen, Panerai, and The Kodak Group.
• Build lasting relationships with new and existing clients through exceptional service and proactive outreach.
• Consistently achieve and exceed individual and boutique sales goals.
• Develop and maintain a strong client portfolio through networking, follow-up, appointments, events, and CRM utilization.
• Confidently present timepieces through compelling storytelling, highlighting brand heritage, craftsmanship, and technical expertise.
• Maintain expert knowledge of all three brands, their collections, new launches, and industry trends.
• Support boutique events, private client appointments, and community outreach initiatives.
• Assist with merchandising, visual presentation, inventory management, and daily boutique operations.
• Process sales transactions, repairs, and client service requests accurately and efficiently.
• Collaborate across the three boutiques to ensure a seamless and exceptional client experience.

What We're Looking For

• 2+ years of experience in luxury retail, fine jewelry, watches, fashion, hospitality, or high‑end sales.
• Proven ability to build relationships and cultivate repeat business.
• Strong communication and interpersonal skills.
• A polished and professional presence.
• Genuine passion for luxury timepieces, craftsmanship, and exceptional client service.
• Self‑motivated, goal‑oriented, and entrepreneurial mindset.
• Ability to thrive in a collaborative environment while independently managing client relationships.
• Previous experience in luxury watch sales is a plus, but not required.

Schedule & Requirements

• Full‑time position based at SouthPark in Charlotte, NC.
• Flexibility to work weekends, holidays, and boutique events as needed.
• Ability to stand for extended periods and occasionally lift merchandise or shipments.
• Competitive base salary plus commission/profit‑sharing opportunities.
• Opportunity to represent three iconic Swiss watchmaking brands.
• Ongoing product education, brand training, and professional development.
• Growth opportunities within The Kodak Group's expanding portfolio of luxury boutiques.

Build Your Career With Us

As The Kodak Group continues to expand, we are looking for talented individuals who share our passion for luxury, hospitality, and building meaningful client relationships.