Luxury Stylist & Client Experience Leader

Tommy Bahama; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Johnny Was is seeking a Stylist to deliver a personalized luxury shopping experience and drive sales while serving as a brand ambassador for the Johnny Was lifestyle. You will build lasting client relationships, deepen product knowledge, and support in-store events and trunk shows in a fast-paced, high-end environment.

The role emphasizes relationship-building, performance excellence, and operational support to ensure an inspiring boutique experience that aligns with the brand aesthetic and

Qualifications

• 2-3+ years of luxury, contemporary, or premium retail sales experience.
• Proven track record of achieving sales goals and performance metrics.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle.
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase.
• Maintain and grow an active client book with consistent follow-up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, craftsmanship, and seasonal storytelling.
• Support store events, trunk shows, and community activations to drive traffic and client engagement.
• Ensure an elevated client experience through personalized engagement and continued communication.
• Oversee boutique operations independently as needed.
• Accurately execute POS transactions, including cash handling, alarms, and security procedures.
• Open and close the store, performing all tasks to company standard and compliance.
• Assist with shipment processing, stock replenishment, and inventory management.
• Maintain a clean, organized, and visually compelling store environment.

Skills

Luxury retail sales

Clienteling

Product knowledge

CRM tools

Tools

POS systems

Job description

Johnny Was is seeking a Stylist to deliver a personalized luxury shopping experience and drive sales while serving as a brand ambassador for the Johnny Was lifestyle. You will build lasting client relationships, deepen product knowledge, and support in-store events and trunk shows in a fast-paced, high-end environment.

The role emphasizes relationship-building, performance excellence, and operational support to ensure an inspiring boutique experience that aligns with the brand aesthetic and