Luxury Stylist & Client Relationships Specialist

Richemont; Valley (AL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days

Job summary

Richemont in Valley, Alabama is seeking a Chloe Stylist to welcome guests, advise clients, and collaborate with teammates to deliver the best possible brand experience. The role emphasizes building long-term client relationships, utilizing clienteling tools, and contributing to sales and CRM targets across omnichannel channels.

The ideal candidate maintains impeccable store presentation, supports after-sales service, and adheres to Richemont policies while delivering luxury service to every

Qualifications

• Deliver exemplary customer service and develop long-term client relationships.
• Be aware of CRM targets and actively engage to reach them.
• Implement personalized outreach campaigns and utilize clienteling tools to complete CRM tasks on time.
• Consistently capture client data and notes on qualitative information.
• Know the portfolio of customers, including VVICs and VICs.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships.
• Engage in CRM activities to reach targets.
• Use clienteling tools to execute personalized outreach campaigns.
• Capture and document client data and qualitative notes.
• Maintain knowledge of customer portfolio including VVICs and VICs.
• Support omnichannel sales by leveraging store and online channels.
• Contribute to achieving sales, KPIs and CRM targets.
• Assist in maintaining store environment and smooth BOH operations.
• Provide after-sales service and follow up with clients.

Job description

Richemont in Valley, Alabama is seeking a Chloe Stylist to welcome guests, advise clients, and collaborate with teammates to deliver the best possible brand experience. The role emphasizes building long-term client relationships, utilizing clienteling tools, and contributing to sales and CRM targets across omnichannel channels.

The ideal candidate maintains impeccable store presentation, supports after-sales service, and adheres to Richemont policies while delivering luxury service to every