Luxury Client Concierge & Omnichannel Stylist

Chloé; Costa Mesa (CA); On-site; USD 32,000 - 36,000; Part time

Benefits offered by this job

Medical

Dental

Vision

HSA & FSA

401(k)

Job summary

Chloé is seeking a stylist in California to welcome guests and act as a trusted advisor, delivering exceptional service and building lasting client relationships. You will leverage clienteling tools, CRM data, and omnichannel services to grow sales while maintaining a luxurious store environment.

The role emphasizes brand standards, collaboration with colleagues, and active participation in trainings and commercial activities to achieve sales and CRM targets.

Qualifications

• Experience in luxury retail or high-end customer service recommended.
• Strong communication and relationship-building skills.
• Proven ability to meet or exceed sales KPIs.

Responsibilities

• Deliver exceptional customer service and build long-term client relationships.
• Engage with clients via CRM and clienteling tools to reach CRM targets.
• Maintain premium store appearance and proper BOH operations.
• Support omnichannel sales and participate in trainings and commercial activities.
• Gather and document client data and portfolio details for VICs/VVICs.

Skills

Customer service

CRM

Clienteling

Omnichannel selling

Relationship building

Sales KPI awareness

Team player

Tools

CRM software

Job description

Chloé is seeking a stylist in California to welcome guests and act as a trusted advisor, delivering exceptional service and building lasting client relationships. You will leverage clienteling tools, CRM data, and omnichannel services to grow sales while maintaining a luxurious store environment.

The role emphasizes brand standards, collaboration with colleagues, and active participation in trainings and commercial activities to achieve sales and CRM targets.