Luxury Stylist: Clienteling & Omnichannel Expert

Richemont; Texas; On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Volunteer days off

Job summary

Richemont is seeking a Chloe Stylist in Texas to welcome guests as a trusted advisor and a reliable team member. You will focus on delivering exceptional customer experiences while developing long-term client relationships and actively leveraging clienteling tools to meet CRM-driven targets.

You will collaborate across omnichannel channels, support store operations, and uphold Richemont policies while maintaining a luxurious store environment and providing after-sales service.

Qualifications

• Delivers exceptional customer service and takes pride in developing long-term relationships
• Aware of CRM targets and actively engages in actions to reach them
• Implements personalized reach-out campaigns and uses clienteling tools to complete CRM tasks within given timeframe
• Knows their portfolio of customers, particularly VVICs and VICs they handle

Responsibilities

• Delivers exceptional customer service and takes pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalized reach-out campaigns and utilizes clienteling tools to complete CRM tasks within given timeframe
• Consistently captures client data and notes qualitative information
• Knows their portfolio of customers and the VVICs/VICs they handle

Skills

Clienteling

CRM

Sales

Team player

Job description

Richemont is seeking a Chloe Stylist in Texas to welcome guests as a trusted advisor and a reliable team member. You will focus on delivering exceptional customer experiences while developing long-term client relationships and actively leveraging clienteling tools to meet CRM-driven targets.

You will collaborate across omnichannel channels, support store operations, and uphold Richemont policies while maintaining a luxurious store environment and providing after-sales service.