Luxury Studio Operations Manager

Kramer Portraits Llc; Red Bank (NJ); In loco; USD 37.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid vacation

Company holidays

401(k) retirement plan

Professional growth

Descrizione del lavoro

Kramer Portraits is a luxury portrait studio in New Jersey seeking an organized Office Manager to coordinate daily operations, handle client communications, and maintain a premium client experience.

You will manage client inquiries, coordinate with the production facility, and oversee staff calendars, while ensuring smooth day-to-day studio functioning and CRM reporting. This full-time, on-site role runs Tuesday through Saturday and offers health insurance, vacation, and retirement benefits.

Competenze

• Experience in office management or a client-facing role in luxury retail/hospitality.
• Excellent communication, conflict-resolution, and customer service skills.
• Strong organizational skills with attention to detail and multitasking.
• Professional, personable, and confident in challenging situations.
• Self-motivated and able to work independently.
• Proficiency in Microsoft Office, especially Excel/Outlook; CRM/Teams preferred.

Mansioni

• Client Relations: manage inquiries, resolve concerns, de-escalate professionally.
• Production Coordination: liaise with production facility for order issues.
• Scheduling: manage calendars for photographers and sales consultants.
• Staff Coordination: manage schedules, timecards, attendance and coverage.
• Studio Operations: greet clients, manage supplies, address day-to-day needs.
• Administrative Support: maintain CRM, spreadsheets, reports; respond to reviews.

Conoscenze

Phone sales

Retail management

Hospitality

Customer service

Office organization

Strumenti

Excel

Outlook

Microsoft Teams

CRM software

Descrizione del lavoro

Kramer Portraits is a luxury portrait studio in New Jersey seeking an organized Office Manager to coordinate daily operations, handle client communications, and maintain a premium client experience.

You will manage client inquiries, coordinate with the production facility, and oversee staff calendars, while ensuring smooth day-to-day studio functioning and CRM reporting. This full-time, on-site role runs Tuesday through Saturday and offers health insurance, vacation, and retirement benefits.