Guest Experience & Luxury Retail Team Manager

Tiffany & Co.; Westport (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

Tiffany & Co. is seeking a Team Manager in Westport, Connecticut, to lead and support the sales, operations, and security teams, ensuring exceptional client experiences. You'll be responsible for achieving sales targets, coaching team members, and optimizing store operations.

With a minimum of 3 years in retail management, you should excel in sales generation and client relationship management. A college degree and gemological training are preferred. Flexibility in working hours is required. Join us to elevate the Tiffany store experience!

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales management.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Support the Director in managing store operations.
• Drive sales through key product pillars and KPIs.
• Attract and retain top talent for a high-performance team.

Skills

Sales generation

Client relationship management

Team leadership

Microsoft Office proficiency

Flexibility in working hours

Education

College/University degree

Graduate gemologist degree or GIA coursework

Tools

Point of Sales (POS) system

Client tracking systems

Job description

Tiffany & Co. is seeking a Team Manager in Westport, Connecticut, to lead and support the sales, operations, and security teams, ensuring exceptional client experiences. You'll be responsible for achieving sales targets, coaching team members, and optimizing store operations.

With a minimum of 3 years in retail management, you should excel in sales generation and client relationship management. A college degree and gemological training are preferred. Flexibility in working hours is required. Join us to elevate the Tiffany store experience!