Luxury Store Team Lead & Client Experience Coach

LVMH Group; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading luxury retailer in Oklahoma City is looking for a Team Manager to support the Director in enhancing client experiences and driving sales. The role involves building relationships with clients, motivating the sales team, and ensuring operational effectiveness. Candidates should have at least 3 years of experience in retail management and a proven sales record. A college degree is preferred. The position offers flexible hours and the opportunity to lead a passionate team dedicated to excellence in service.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Must have authorization to work in the United States.

Responsibilities

• Manage and motivate the team to meet or exceed store sales targets.
• Drive client development activities to cultivate new and existing clients.
• Provide management presence on the sales floor to ensure client experience.
• Ensure exceptional operational support to drive sales and service.

Skills

Sales generation

Team management

Client relationship management

Client-centric approach

Coaching and training

Operational efficiency

Education

College/university degree

Graduate gemologist degree or GIA coursework

Tools

Microsoft Office

Client tracking systems

Point of Sales (POS) system

Job description

A leading luxury retailer in Oklahoma City is looking for a Team Manager to support the Director in enhancing client experiences and driving sales. The role involves building relationships with clients, motivating the sales team, and ensuring operational effectiveness. Candidates should have at least 3 years of experience in retail management and a proven sales record. A college degree is preferred. The position offers flexible hours and the opportunity to lead a passionate team dedicated to excellence in service.