Luxury Retail Team Manager & Guest Experience Coach

Tiffany & Co.; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

A prestigious luxury brand is seeking a Team Manager to lead and develop the sales team, ensuring exceptional client service and meeting sales targets. The candidate will oversee store operations, motivate the team, and cultivate client relationships. This role requires a minimum of 3 years of retail management experience, strong leadership skills, and proficiency in Microsoft Office. The position involves flexibility in working hours, ensuring a dynamic and engaging store environment.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation and achieving results.
• Flexibility to work non-traditional hours, including weekends and holidays.

Responsibilities

• Support the Director in leading and developing team members.
• Deepen the relationship with clients to achieve sales targets.
• Manage efficient back of house operations.

Skills

Sales leadership

Client relationship management

Team motivation and management

Operational efficiency

Client-centric approach

Education

Bachelor's degree

Graduate gemologist degree or GIA coursework

Tools

Microsoft Office Suite

Client tracking systems

Point of Sales (POS) system

Job description

A prestigious luxury brand is seeking a Team Manager to lead and develop the sales team, ensuring exceptional client service and meeting sales targets. The candidate will oversee store operations, motivate the team, and cultivate client relationships. This role requires a minimum of 3 years of retail management experience, strong leadership skills, and proficiency in Microsoft Office. The position involves flexibility in working hours, ensuring a dynamic and engaging store environment.