Luxury Store Team Lead & Client Experience Champion

Brobston Group; Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Brobston Group in Los Angeles is seeking a Team Manager to lead a high-performing team and act as brand ambassador. You will drive sales, deliver an exceptional client journey, and develop staff through coaching and training.

The role requires strong business acumen, analytical skills, and a proven ability to build client loyalty in a luxury fashion environment. Flexible hours and in-store leadership are expected.

Qualifications

• Luxury fashion industry knowledge and business sense.
• Proven ability to create positive client experiences and loyalty.
• Excellent communication, interpersonal, and coaching skills.
• Detail-oriented, organized, reliable, and aware of store operations.

Responsibilities

• Lead the team to meet financial targets, maximize sales, and identify opportunities.
• Support business planning by analyzing product performance and action plans.
• Deliver an engaging client journey and strengthen loyalty through clienteling.
• Coach and develop team members through training and feedback.
• Support store operations, including cash, inventory, logistics, reporting, and back-of-house.
• Ensure procedures, product care, and grooming standards are maintained.

Skills

Business acumen

Analytical skills

Leadership

Coaching

Clienteling

Communication

Team motivation

Job description

Brobston Group in Los Angeles is seeking a Team Manager to lead a high-performing team and act as brand ambassador. You will drive sales, deliver an exceptional client journey, and develop staff through coaching and training.

The role requires strong business acumen, analytical skills, and a proven ability to build client loyalty in a luxury fashion environment. Flexible hours and in-store leadership are expected.