Luxury Store Operations Lead — Inventory & Client Experience

Valentino; Miami (NM); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Benefits package

401(k)

Parking assistance

Paid time off

Career growth

Job summary

Valentino in Bal Harbour is seeking a Store Operations Manager to lead all operational functions of the boutique, including inventory management, stockroom operations, logistics, compliance, and back-of-house processes while supporting an exceptional client experience.

The ideal candidate thrives in a fast-paced luxury retail environment, demonstrates accountability, and drives operational excellence through team leadership and proactive loss prevention.

Qualifications

• Experience in luxury retail store operations and back-of-house management.
• Strong inventory control, stock-flow optimization and loss prevention awareness.
• Proven ability to lead a team in a fast-paced environment and deliver client excellence.
• Commitment to brand standards, policy adherence and exceptional service.

Responsibilities

• Oversee inventory management, stockroom operations, and back-of-house processes.
• Ensure compliance with Retail Operation policies and loss-prevention measures.
• Coordinate omnichannel activities and system usage to maximize efficiency.
• Lead, train and develop the store team to deliver outstanding client care.

Skills

Store operations

Inventory management

Staff leadership

Customer service

Attention to detail

Tools

SAP

MS Office

PRISM

Smart XP

MY-V XP

Job description

Valentino in Bal Harbour is seeking a Store Operations Manager to lead all operational functions of the boutique, including inventory management, stockroom operations, logistics, compliance, and back-of-house processes while supporting an exceptional client experience.

The ideal candidate thrives in a fast-paced luxury retail environment, demonstrates accountability, and drives operational excellence through team leadership and proactive loss prevention.