Luxury Store Operations Lead

LVMH; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Tiffany & Co. is seeking an Operations Coordinator to lead back-of-house store operations and support client service, inventory, and order fulfillment. The role emphasizes becoming a trusted key holder and collaborating with leadership to drive sales and an exceptional customer experience.

The position requires 2-3 years in retail operations, strong analytics, and proficiency in MS Word/Excel, with flexibility to work evenings, weekends, and holidays in a luxury retail environment.

Qualifications

• 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration and shipping.
• Strong Analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• The Operations Coordinator takes the lead by performing all back of house operations in a Tiffany store.
• The Coordinator is a key holder who acts as manager on duty when a manager is unavailable; duties include coordinating order fulfillment and inventory management.
• Coordinate client service activities and may open and close the store.
• Drive sales by supporting store team and customer data capture for loyalty and growth.
• Provide exceptional operational support to drive store sales, service and efficiency.

Skills

Retail operations

Merchandising

Client service

Administration

Shipping

Analytical skills

Microsoft Word

Microsoft Excel

Work nights/weekends/holidays

Attention to detail

US work authorization

Education

College degree preferred

Gemologist/GIA coursework (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Tiffany & Co. is seeking an Operations Coordinator to lead back-of-house store operations and support client service, inventory, and order fulfillment. The role emphasizes becoming a trusted key holder and collaborating with leadership to drive sales and an exceptional customer experience.

The position requires 2-3 years in retail operations, strong analytics, and proficiency in MS Word/Excel, with flexibility to work evenings, weekends, and holidays in a luxury retail environment.