Seasonal Luxury Retail Ops & Client Experience

LVMH; Skokie (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

Tiffany & Co. is seeking an Operations Professional to drive back-of-house excellence, delivering the Tiffany Experience to clients. You will handle order fulfillment, inventory, and coordination with Sales Professionals to maximize store profitability.

The role emphasizes strong analytical skills, proficiency in MS Word/Excel, and the ability to work flexible store hours. Professional demeanor and gemology knowledge are valued assets.

Qualifications

• Strong analytical skills.
• Proficient in Word and Excel.
• Ability to work retail store hours, including nights, weekends and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.
• Prefer a college/university degree.
• Graduate gemologist degree or GIA coursework.

Responsibilities

• The Operations Professional is the heart of back of house operations, supporting sales and profitability.
• Carry out operations functions to support store sales targets and service quality.
• Provide exceptional client service and handle order fulfillment, inventory management, and merchandise delivery.
• Deepen client relationships to drive loyalty and spend, capturing data for new and existing clients.
• Execute daily tasks in operations including shipping, receiving, replenishment, and inventory reconciliation.
• Support store efficiency by communicating with Sales Professionals and management.

Skills

Analytical skills

MS Word & Excel

Retail hours

Detail oriented

Flexibility

Work authorization

Education

Bachelor's/College degree

Graduate gemologist (GIA) coursework

Job description

Tiffany & Co. is seeking an Operations Professional to drive back-of-house excellence, delivering the Tiffany Experience to clients. You will handle order fulfillment, inventory, and coordination with Sales Professionals to maximize store profitability.

The role emphasizes strong analytical skills, proficiency in MS Word/Excel, and the ability to work flexible store hours. Professional demeanor and gemology knowledge are valued assets.