Luxury Store Manager — Client Relationships & Performance

TOTEME; New York (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

TOTEME is seeking an experienced Store Manager for their new location on Madison Avenue, New York. The ideal candidate should have at least five years of experience in luxury retail management, showcasing strong leadership and exceptional customer service abilities.

This full-time role emphasizes driving commercial performance, team development, and maintaining the brand's high standards. The annual salary ranges between $100,000 and $130,000 depending on experience.

Qualifications

• At least five years of experience in store management within luxury retail.
• Experience with leading a team and working in an omnichannel environment.
• Experience generating reports and managing back-office operations.

Responsibilities

• Deliver excellent customer service and maintain long-term relationships.
• Recruit, support, and train the team to meet targets.
• Plan, delegate, and manage daily operational tasks.

Skills

Team leadership

Customer Relationship Management (CRM)

Back-office operations management

Organizational skills

Fluent English

Job description

TOTEME is seeking an experienced Store Manager for their new location on Madison Avenue, New York. The ideal candidate should have at least five years of experience in luxury retail management, showcasing strong leadership and exceptional customer service abilities.

This full-time role emphasizes driving commercial performance, team development, and maintaining the brand's high standards. The annual salary ranges between $100,000 and $130,000 depending on experience.