Luxury Store Manager — Client Experience Leader

Prada; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

Prada Group, a luxury retailer, seeks a Store Manager to own store performance and lead a high-traffic boutique on the local market. You will ensure an extraordinary client experience, be present on the sales floor, and coach the team to deliver premier service and sales results.

You will drive business plans, recruit top talent, and foster an omni-channel approach to deepen client relationships and elevate brand presence in a competitive market.

Qualifications

• Leadership and team management experience in luxury/fashion retail.
• Strong clienteling and customer service mindset.
• Ability to develop and execute sales plans and budgets.
• Fluent English; additional languages a plus.

Responsibilities

• Drive and maximize sales performances.
• Propose and develop business plans.
• Lead the store team and exceed KPIs.
• Represent Prada Group in the local market and attract clients.
• Ensure on-floor presence and exceptional client service.
• Foster Omni Channel development with the team.
• Meet store operating budget and control expenses.
• Develop client relationships and secure loyalty.
• Recruit and attract top talents for the store.

Skills

Leadership

Team management

Customer service

Client relationships

Sales strategy

Communication

Organized

Market knowledge

English proficiency

Education

Bachelor in Business/Retail Management

Job description

Prada Group, a luxury retailer, seeks a Store Manager to own store performance and lead a high-traffic boutique on the local market. You will ensure an extraordinary client experience, be present on the sales floor, and coach the team to deliver premier service and sales results.

You will drive business plans, recruit top talent, and foster an omni-channel approach to deepen client relationships and elevate brand presence in a competitive market.