Luxury Store Leader & Brand Growth Driver

Brobston Group; Chicago (IL); On-site; USD 70,000 - 120,000; Full time

Job summary

Brobston Group in Chicago is seeking a General Manager who will lead the store like a business owner and brand ambassador, accountable for performance and client experience.

You will drive sales, build relationships, coach a diverse team, manage operations, and collaborate with merchandising and operations to present the store at its best; strong communication and passion for luxury fashion are essential.

Qualifications

• Business-driven leadership and team management skills to motivate others.
• Strong customer service mindset and attention to detail.
• Interest in luxury, fashion, art, and design.
• English proficiency required; additional languages are a plus.
• A degree in business or retail management is a plus.

Responsibilities

• Drive sales performance, develop business plans, and manage the operating budget.
• Build client relationships and implement clienteling initiatives, appointments, and events.
• Lead, coach, recruit, and develop the store team.
• Partner with merchandising and operations on sales strategy and store presentation.
• Oversee cash activity, inventory, logistics, and reporting.

Skills

Leadership

Customer service mindset

Communication

Organization

Market knowledge

Education

Business/retail management degree

Job description

Brobston Group in Chicago is seeking a General Manager who will lead the store like a business owner and brand ambassador, accountable for performance and client experience.

You will drive sales, build relationships, coach a diverse team, manage operations, and collaborate with merchandising and operations to present the store at its best; strong communication and passion for luxury fashion are essential.