Luxury Store Director: Lead Client Experience & Growth

Tiffany; Juneau (AK); On-site; USD 110,500 - 156,000; Full time

Job summary

Tiffany is seeking a Store Director in Juneau, AK, to lead sales and operations, delivering exceptional Tiffany experiences. You will motivate a team, drive profitability, and cultivate client relationships while aligning with LVMH values.

The role requires 7–10 years of retail leadership, strong client focus, and flexibility for non-traditional hours. Mastery of Microsoft Office and POS systems is expected, with a Bachelor's degree preferred.

Qualifications

• Minimum 7–10 years of sales management experience in retail or luxury retail or related client services.
• Proven track record in sales generation and achieving sales goals.
• Flexibility to work non-traditional hours including days, nights, weekends and holidays.
• Ability to develop new opportunities and maintain client relationships while growing brand presence.
• Proficiency with Microsoft Office suite and POS/client tracking systems.

Responsibilities

• Lead, develop, and support store sales and operations to meet targets.
• Cultivate a climate of service excellence and drive memorable client experiences.
• Hire, coach, and retain top talent to build a best-in-class team.
• Build influence within the store, mall, and city while embodying Tiffany values.
• Manage client relationships, deepen loyalty, and expand lifetime spend.

Skills

Sales leadership

Client relationship management

Team development

Adaptability

Education

Bachelor’s degree or higher

Tools

Microsoft Office

Excel

Outlook

Visio

PowerPoint

POS system

Client tracking systems

Job description

Tiffany is seeking a Store Director in Juneau, AK, to lead sales and operations, delivering exceptional Tiffany experiences. You will motivate a team, drive profitability, and cultivate client relationships while aligning with LVMH values.

The role requires 7–10 years of retail leadership, strong client focus, and flexibility for non-traditional hours. Mastery of Microsoft Office and POS systems is expected, with a Bachelor's degree preferred.