Luxury Stewarding Manager – Back-of-House Lead

The Knox, Auberge Collection; Dallas (TX); On-site; USD 44,000 - 65,000; Full time

Job summary

The Knox, Auberge Collection in Dallas is seeking an experienced Stewarding Leader to oversee the cleanliness, organization, and readiness of back-of-house areas for a luxury hotel. You will recruit, train, and mentor a stewarding team, ensuring safety and luxury service at all times.

Responsibilities include maintaining sanitation schedules, equipment handling, and coordination with Culinary, F&B, Banquets, and Engineering to support daily operations and high-volume events in a high-end

Qualifications

• Minimum 3–5 years of progressive stewarding or back-of-house experience.
• At least 2 years in a supervisory or management role.
• Previous experience in a luxury hotel, resort, fine-dining, or high-volume banquet environment preferred.
• Thorough knowledge of sanitation standards, food-safety practices, chemical handling, workplace safety, and commercial dishwashing systems.
• Food-safety or sanitation certification (e.g., ServSafe) required or to be obtained within the property’s timeframe.
• Strong leadership, coaching, scheduling, organizational, problem-solving, and decision-making skills.
• Demonstrated ability to manage labor, operating expenses, purchasing, inventory, and departmental productivity.
• Fluency in English; additional languages welcomed depending on operation needs.

Responsibilities

• Lead all stewarding operations to ensure cleanliness, sanitation, organization, and readiness of kitchens, dishwashing areas, storerooms, loading areas, and other back-of-house spaces.
• Recruit, train, schedule, supervise, coach, and evaluate the stewarding team, promoting accountability, engagement, safety, and luxury service standards.
• Establish and maintain cleaning schedules, sanitation procedures, equipment-handling practices, and opening/closing standards.
• Ensure compliance with health department regulations, food-safety requirements, chemical-handling guidelines, OSHA standards, and hotel policies.
• Conduct routine inspections and address cleanliness, safety, equipment, or sanitation concerns promptly.
• Maintain a steady supply of clean dishware and kitchen equipment to support operations.
• Manage safe use, storage, labeling, and inventory of cleaning chemicals and stewarding equipment.
• Monitor dishwashing machines, waste systems, and coordinate maintenance/repairs.
• Oversee labor, operating expenses, purchasing, inventory, and productivity within budget.
• Oversee waste removal, recycling, grease disposal, and sustainability practices.
• Collaborate with Culinary, F&B, Banquets, Engineering, Purchasing, and other departments to support daily ops and events.
• Maintain records for inspections, training, chemical safety, equipment maintenance, inventory, and required docs.
• Respond promptly to operational needs while upholding luxury hospitality standards.

Skills

Leadership

Scheduling

Communication

Problem-solving

Budgeting

Education

High school diploma or equivalent

Hospitality degree preferred

Tools

Microsoft Office

Job description

The Knox, Auberge Collection in Dallas is seeking an experienced Stewarding Leader to oversee the cleanliness, organization, and readiness of back-of-house areas for a luxury hotel. You will recruit, train, and mentor a stewarding team, ensuring safety and luxury service at all times.

Responsibilities include maintaining sanitation schedules, equipment handling, and coordination with Culinary, F&B, Banquets, and Engineering to support daily operations and high-volume events in a high-end