Lead Luxury Stewarding & Operations

FAIRMONT; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Auberge Collection is seeking an experienced Stewarding Lead to oversee all back-of-house cleanliness, sanitation, and readiness across kitchens, dishwashing areas, and storerooms in a luxury hotel setting.

You will recruit, train, and supervise the stewarding team, manage schedules, control costs, and ensure compliance with health and safety standards. This role requires strong leadership, fluency in English, and a track record in high-volume, luxury hospitality.

Qualifications

• High school diploma or equivalent; hospitality/culinary coursework preferred.
• 3–5 years stewarding or back-of-house experience, with 2+ years in supervision.
• Luxury hotel/resort or high-volume banquet experience strongly preferred.
• Solid knowledge of sanitation, food-safety, chemical handling, and equipment.
• ServSafe or equivalent certification required or to be obtained.
• Strong leadership, coaching, scheduling, and problem-solving abilities.
• Experience managing labor, expenses, purchasing, and inventory.
• Clear, professional communication with teams, leaders, and vendors.
• Ability to stay composed in a fast-paced, luxury environment.
• Proficiency with Microsoft Office and hotel operating systems.
• English fluency; other languages a plus.

Responsibilities

• Lead stewarding operations to ensure cleanliness and readiness of kitchens and back-of-house spaces.
• Recruit, train, schedule, supervise, coach, and evaluate stewarding staff.
• Establish cleaning schedules, sanitation procedures, and opening/closing standards.
• Ensure compliance with health, safety, and chemical guidelines.
• Conduct routine inspections and address sanitation or safety concerns.
• Maintain inventory of dishware, glassware, and kitchen equipment.
• Manage cleaning chemicals, uniforms, and stewarding equipment inventory.
• Monitor dishwashing equipment and coordinate maintenance and repairs.
• Oversee labor, expenses, purchasing, and productivity within budget.
• Partner with Culinary, F&B, Banquets, Engineering, and Purchasing to support operations.

Skills

Leadership

Scheduling

Team management

Quality control

Budgeting

Communication

English fluency

Safety standards

Training

Microsoft Office

Education

High school diploma or equivalent

Hospitality management or culinary operations coursework preferred

Tools

Microsoft Office

Job description

The Auberge Collection is seeking an experienced Stewarding Lead to oversee all back-of-house cleanliness, sanitation, and readiness across kitchens, dishwashing areas, and storerooms in a luxury hotel setting.

You will recruit, train, and supervise the stewarding team, manage schedules, control costs, and ensure compliance with health and safety standards. This role requires strong leadership, fluency in English, and a track record in high-volume, luxury hospitality.