Luxury Spa Supervisor — Lead a Premier Wellness Team

Fairmont Hotels & Resorts; California; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Complimentary upgrades

Exclusive colleague perks

Job summary

Fairmont Hotels & Resorts is seeking a Spa Supervisor to lead our luxury spa team in Telluride, Colorado. You will oversee service quality, staff training, and daily operations to deliver exceptional guest experiences in a premium setting.

You will manage payroll processes, ensure brand standards, and maintain safety and sanitation protocols while fostering a collaborative, guest-centric environment that embodies Fairmont's values.

Qualifications

• Prior leadership experience in spa/wellness environment preferred.
• Experience in luxury hotel or hospitality setting is an asset.
• Post-secondary degree or certification in a related field is an asset.
• Exceptional communication and organizational skills.
• Highly reliable, professional, and detail-oriented.
• Ability to perform effectively under pressure in a fast-paced environment.
• Collaborative team player with a positive, proactive mindset.
• Guest-focused, with calm, courteous demeanor at all times.

Responsibilities

• Consistently deliver professional, engaging, and gracious service.
• Oversee day-to-day Spa operations, ensuring all service and brand standards are upheld.
• Complete monthly reporting, including retail audits and performance tracking.
• Support and administer payroll processing as assigned.
• Ensure team members are well-trained across all Spa operations, including treatment knowledge, retail, and room readiness.
• Balance operational, administrative, and colleague needs with efficiency and care.
• Uphold all departmental policies, procedures, and luxury service standards.
• Ensure strict adherence to all safety and sanitation protocols.
• Perform additional duties as assigned.

Skills

Spa leadership

Exceptional communication

Organizational skills

Interpersonal skills

Team player

Customer focus

Attention to detail

Stress management

Education

Post-secondary degree or certification

Tools

Microsoft Office

Job description

Fairmont Hotels & Resorts is seeking a Spa Supervisor to lead our luxury spa team in Telluride, Colorado. You will oversee service quality, staff training, and daily operations to deliver exceptional guest experiences in a premium setting.

You will manage payroll processes, ensure brand standards, and maintain safety and sanitation protocols while fostering a collaborative, guest-centric environment that embodies Fairmont's values.