Luxury Spa Guest Experience Concierge

AIRE Ancient Baths Copenhagen; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

UnitedHealthcare Insurance (medical, &

Sick days

Growth opportunities

401K savings plan

Commuter Benefits Program

Complimentary Bath Experience (monthly

Employee Bath Experience discounts

Employee Perks Program

Employee Referral Bonus Program

Inclusive work environment

Job summary

AIRE Ancient Baths in Chicago is seeking a Spa Attendant/Link to warmly welcome guests, guide them through the bathhouse, and coordinate with massage therapists to ensure a seamless experience.

You will lead clients from baths to treatments, respond to their needs, and help create the tranquil AIRE experience in a historic setting. Prior hospitality experience and a friendly, proactive approach are essential.

Qualifications

• Prior experience as a host in a spa or hospitality industry, preferred.
• Strong customer service mentality: friendly, outgoing, and personable.
• Energetic team player with a passion for assisting high-end clientele.
• Ability to multitask, stay calm under pressure, and work quickly.
• Flexibility with scheduling based on business needs.

Responsibilities

• Greet clients and provide a tour of the facility.
• Coordinate treatments based on massage therapist schedules and guest requests.
• Guide clients from baths to massages and other experiences.
• Attend to client needs during their visit and follow up as needed.

Skills

Customer service

Hospitality

Team player

Multitasking

Attention to detail

Problem solving

Tools

Reservation systems

Job description

AIRE Ancient Baths in Chicago is seeking a Spa Attendant/Link to warmly welcome guests, guide them through the bathhouse, and coordinate with massage therapists to ensure a seamless experience.

You will lead clients from baths to treatments, respond to their needs, and help create the tranquil AIRE experience in a historic setting. Prior hospitality experience and a friendly, proactive approach are essential.