Luxury Spa Front Desk Intern (Onsite)

Kohler; Wisconsin, United States, Northern America, Americas; Hybrid; USD 19,000 - 28,000; Full time

Job summary

Kohler Waters Spa invites applicants for a seasonal 12-month Spa Receptionist Intern/Trainee program in Kohler, WI. The role centers on front desk operations, guest services, and coordinated experiences across spa departments within a Forbes Five-Star environment.

Participants will rotate through Spa Attendant, Spa Café Server, and Spa Coordinator roles, gaining hands-on training, leadership exposure, and professional development while delivering exceptional guest experiences.

Qualifications

• Must be at least 18 years old.
• Must be eligible for the J-1 Intern or Trainee Program.
• Prior hospitality, tourism, guest service, or related experience preferred.
• Strong communication and interpersonal skills in a luxury setting.
• Able to work in a fast-paced environment and stand for extended periods.

Responsibilities

• Welcome guests and provide a warm, professional luxury spa experience.
• Schedule, modify, and manage spa reservations and guest itineraries.
• Assist guests with spa services, amenities, and retail recommendations.
• Process payments, memberships, packages, and billing transactions.
• Coordinate experiences with spa technicians, attendants, café staff, and leadership teams.
• Gain exposure to multiple spa departments and leadership functions.

Skills

Strong communication

Interpersonal skills

Fast-paced environment

Customer service

J-1 eligible

Hospitality aptitude

Flexible schedule

Stamina for long shifts

Tools

ResortSuite

Guest management systems

Job description

Kohler Waters Spa invites applicants for a seasonal 12-month Spa Receptionist Intern/Trainee program in Kohler, WI. The role centers on front desk operations, guest services, and coordinated experiences across spa departments within a Forbes Five-Star environment.

Participants will rotate through Spa Attendant, Spa Café Server, and Spa Coordinator roles, gaining hands-on training, leadership exposure, and professional development while delivering exceptional guest experiences.