Spa Receptionist — Elite Guest Experience

Kohler Hospitality; Ashwaubenon (WI); On-site; USD 16,531 - 26,174; Part time

Job summary

Kohler Waters Spa in Green Bay, Wisconsin is seeking a friendly Spa Receptionist to ensure a smooth arrival and departure, manage reservations, and support guest services with polished hospitality. This on-site role is part-time with flexible weekday and weekend shifts.

Ideal candidates are 18+ with a HS diploma or GED and hospitality experience. Proficiency in ResortSuite and strong communication are highly valued to help guests enjoy a luxurious spa experience.

Qualifications

• Must be 18 years or older at time of application.
• HS Diploma or GED required.
• Prior hospitality service experience preferred.

Responsibilities

• Provide outstanding service and maintain luxury cleanliness standards.
• Proficiently use ResortSuite to process transactions, book/edit spa treatments.
• Ensure reservations are accurate with knowledge of spa policies and amenities.
• Support spa retail sales and coordinate with technicians to enhance guest experience.
• Process checkout with attention to commissions, discounts and packages.

Skills

Strong communication

Customer service

Fast-paced environment

Education

HS Diploma or GED

Tools

ResortSuite

Job description

Kohler Waters Spa in Green Bay, Wisconsin is seeking a friendly Spa Receptionist to ensure a smooth arrival and departure, manage reservations, and support guest services with polished hospitality. This on-site role is part-time with flexible weekday and weekend shifts.

Ideal candidates are 18+ with a HS diploma or GED and hospitality experience. Proficiency in ResortSuite and strong communication are highly valued to help guests enjoy a luxurious spa experience.