A luxury day spa in Gaithersburg is seeking a Spa Concierge/Receptionist to provide exceptional customer service. The ideal candidate will be friendly, detail-oriented, and willing to be trained in 'The Woodhouse Way.' Responsibilities include welcoming guests, educating them on amenities, ensuring a clean environment, and assisting in daily operations. This position offers competitive pay, paid training, and flexible scheduling. Join a team dedicated to creating memorable guest experiences.
Qualifications
Must have a friendly demeanor and be highly professional.
Ability to remember details about guests to enhance their experience.
Must be trained in 'The Woodhouse Way' for service excellence.
Responsibilities
Provide personal attention to guests as they enter the spa.
Educate guests on the Woodhouse experience.
Answer calls with a positive attitude.
Ensure a clean and inviting environment for guests.
Act as a brand ambassador and support leadership in operations.
Skills
Customer service
Communication
Attention to detail
Teamwork
Job description
A luxury day spa in Gaithersburg is seeking a Spa Concierge/Receptionist to provide exceptional customer service. The ideal candidate will be friendly, detail-oriented, and willing to be trained in 'The Woodhouse Way.' Responsibilities include welcoming guests, educating them on amenities, ensuring a clean environment, and assisting in daily operations. This position offers competitive pay, paid training, and flexible scheduling. Join a team dedicated to creating memorable guest experiences.