Luxury Spa Concierge: Guest Services & Front Desk

Hilton; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Caregiving concierge services

Crisis concierge

Mental health resources

Paid time off

Health & welfare benefits

Retirement plans

Job summary

Hilton, Waldorf Astoria Atlanta Buckhead, seeks a Spa Concierge to join the spa team in this Forbes 4-Star property. You’ll welcome guests, help with check-in and registrations, and support front-desk operations to ensure a seamless spa experience.

You’ll handle guest inquiries by phone and email, assist with reservations, and perform general administrative tasks to keep spa services running smoothly, delivering warm hospitality in every interaction.

Qualifications

• Passion for hospitality and guest service.
• Ability to handle scheduling and inquiries professionally.
• Willingness to assist with administrative tasks to support spa operations.

Responsibilities

• Welcome and assist guests at the spa/salon, including check-in and registration.
• Answer phones and emails, manage reservations, and relay information to team members.
• Perform general administrative tasks to support spa managers and operations.

Skills

Guest service

Scheduling

Administrative support

Job description

Hilton, Waldorf Astoria Atlanta Buckhead, seeks a Spa Concierge to join the spa team in this Forbes 4-Star property. You’ll welcome guests, help with check-in and registrations, and support front-desk operations to ensure a seamless spa experience.

You’ll handle guest inquiries by phone and email, assist with reservations, and perform general administrative tasks to keep spa services running smoothly, delivering warm hospitality in every interaction.