Luxury Spa Beauty Services Manager

Canyon Ranch; Tucson (AZ); Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Canyon Ranch Operating, LLC in Tucson is seeking a dynamic Beauty Services Manager to lead a team of 35–45 employees. The role focuses on directing Skincare, Salon and Aesthetics operations, staff development, and delivering exceptional guest experiences in a luxury wellness environment.

Ideal candidates bring spa management experience in upscale settings, strong leadership, and a proactive approach to service, revenue, and team engagement.

Formación

• 3–5 years spa management experience in resort or luxury hotel.
• Valid driver's license and clean driving record.
• CPR/First Aid certification within 90 days of hire.

Responsabilidades

• Oversee Skincare, Salon and Aesthetics departments and staff.
• Manage payroll and operating expense budget; provide expense recommendations.
• Create monthly incentive programs with vendors to drive retail sales.
• Organize monthly beauty events and guest lectures with staff and vendors.
• Lead guest requests with expediency and courtesy.

Conocimientos

Leadership

Customer service

Communication

Time management

Organizational skills

Staff coaching

Educación

High school diploma

Herramientas

Scheduling systems

Descripción del empleo

Overview

For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in the fall of 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality.

Responsibilities

We are currently seeking a dynamic and experienced Beauty Services Manager to join our team and lead our talented group of 35-45 employees. The ideal candidate will possess a proven track record in managerial roles within the beauty or spa industry, demonstrating strong leadership skills and the ability to oversee a diverse team. As the Beauty Services Manager, you will be responsible for guiding and motivating our staff, ensuring exceptional service delivery, and maintaining a positive and collaborative work environment. Previous experience in a managerial capacity, particularly in leading teams, is crucial for success in this role. If you are a results-driven professional with a passion for the beauty industry and a proven ability to inspire and manage a team, we invite you to apply and be a key player in our exciting and growing organization.

Responsibilities:

The Beauty Services Manager is responsible for managing the efficiency and effectiveness of the Skincare and Salon Departments. Responsible for the selection, on-boarding, training/development and counseling of Skincare, Salon and Aesthetics department staff. Manages payroll and operating expense budget. Maintains daily awareness of spa revenue and uses this information to make expense decisions and recommendations. Ensures all guest requests are accommodated expediently and courteously. Creates monthly incentive programs with vendors to increase retail sales. Creates and facilitates monthly beauty events with vendors and staff. Develops guest lectures and specialty programming. Oversees retail sales and coaches and motivates staff to achieve their sales to service goals.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of spa management experience in a resort, luxury hotel, or similar spa environment preferred.
• Valid driver's license with an acceptable driving record.
• CPR/First Aid certification required within 90 days of hire.
• Strong leadership skills with the ability to effectively coach, mentor, and hold team members accountable.
• Excellent customer service, communication, organizational, and time management skills.
• Strong computer proficiency and experience with scheduling or booking systems preferred.
Energetic, enthusiastic, and highly service-oriented approach.
Licensed Esthetician or Cosmetologist preferred.

#LI-SG1